Learn More About NV Service Group’s Landscaping Division
When today’s property owners need professional lawn mowing, the company they turn to is NV Service Group.
NV Service Group was founded in 1998 with the mission to simplify and improve the quality of life for our customers. The Landscaping division of NV Service Group started a few years later to fill the needs of its existing customers. Since then, our Landscaping division has grown to become the premier provider of Landscaping services to the Northern Virginia area. With a reputation for unparalleled knowledge and technical ability, superior customer service and retention, and a clear understanding of our customers’ needs, we turn everyday service into a one-of-a-kind experience.
The Customer Experience
At NV Service Group, we have a set of values that help us conduct and shape our relationships with our customers. Creating a positive service experience begins with respect for the concerns and feelings of our customers. This compassion translates into actions that communicate understanding towards others, respect for the individual and appreciation of diversity among associates and customers alike.
We do the right thing through the choices we make every day on the job. We show an earnest concern for the needs of others. We support the truth. We obey the law. We don’t cut corners, even if it puts us at a competitive disadvantage. We use our skills and technologies to be superior.
We support diversity by employing associates from various backgrounds. This improves our thinking, makes us more creative and allows us to better achieve a superior customer experience. Lead by our company values, we believe diversity and inclusion allow us the best possible chance to succeed both individually and as a company.
- We value teamwork and love to compete. We also love to be the best.
- We count on each person to contribute to the success of the team.
- We challenge and encourage each other to be better.
- We do what we say when we make a promise. Our promises provide a link of trust to our customers and to each other.
- We respect ourselves and our customers when we do all in our power to meet our commitments.
- We help customers take pride, comfort and satisfaction in their properties.
- When our customers call on us, the job gets done. If we fall short, we work equally hard to make it right.
- We listen and respond to each customer as an individual and build personal relationships. These relationships transform customers to friends.
We are continually learning as an organization to survive and thrive in a rapidly evolving market. Each associate is encouraged to continuously learn and incorporate their learning into their day-to-day activities. We are committed to innovation and look for creative opportunities to grow. We recognize that innovation requires more than new ideas, but actions. We are willing to take chances to be an industry leader. We lead, never follow.